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Customer Relation Officer
VICTION.ID
Posted
3 weeks ago

Gambir, Jakarta

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Sales Communication Service

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Skills

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Industry

Sema Summary

The Customer Relation Officer position at VICTION.ID focuses on maintaining strong customer relationships and ensuring satisfaction. The role involves responding to inquiries, assisting with customer needs, and providing solutions to enhance the overall customer experience. Applicants should have some relevant experience in customer service and possess excellent communication skills. The position is full-time and onsite in Jakarta, Indonesia, with a competitive salary.

About Company

VICTION.ID is a growing company committed to providing exceptional customer service and engagement in the industry.

Core Requirements

Bachelor's degree or equivalent education
Experience in customer service
Strong communication skills
Problem-solving abilities
Ability to work in a team

Responsibilities

Assist customers with inquiries and concerns
Provide timely responses to customer requests
Resolve customer issues effectively
Maintain customer records and interactions
Support sales initiatives and strategies
Collaborate with team members
Enhance customer satisfaction levels

Must Have skills

CommunicationCustomer ServiceProblem-SolvingTeamworkRecord Keeping

Nice To Have Skills

Sales SkillsConflict ResolutionTime Management

Job Keywords

Customer ServiceSupportCommunicationRelationsSales

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