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Customer Relation Officer
PT SGB Jakarta
Posted
3 weeks ago

Gambir, Jakarta

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Sales Customer Support Communication Operations

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Sema Summary

As a Customer Relation Officer at PT SGB Jakarta, you will be responsible for managing customer relationships and ensuring satisfaction. The role requires strong communication skills and the ability to work on-site. You will handle inquiries and resolve issues, contributing to a positive customer experience. This position is ideal for candidates looking to start their career in customer relations. A full-time commitment is expected.

About Company

PT SGB Jakarta is a dynamic company focused on providing top-notch customer service solutions. With a commitment to excellence, they strive to enhance customer experiences across various sectors.

Core Requirements

Bachelor's degree in a relevant field.
Strong communication skills.
Ability to work on-site.
Customer service orientation.
Problem-solving abilities.

Responsibilities

Manage customer inquiries.
Resolve customer issues promptly.
Develop and maintain customer relationships.
Provide product information to customers.
Record customer interactions in the system.
Collaborate with team members.
Contribute to customer satisfaction initiatives.

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeam CollaborationTime Management

Nice To Have Skills

Sales SkillsMultilingualAdaptabilityConflict ResolutionAttention to Detail

Job Keywords

Customer ServiceSupportCommunicationRelationsProblem Solving

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