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Customer Experience Specialist
TalentPop App
Posted
4 weeks ago

Surabaya, East Java, Indonesia

Remote

IDR 6M

Full Time

Job Categories

Sales Customer Support Experience Remote

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Sema Summary

The Customer Experience Sales Specialist will support customer engagement and ensure a positive experience throughout the sales process. This role involves addressing customer inquiries, managing sales interactions, and contributing to customer satisfaction. Ideal candidates should demonstrate strong communication skills and a customer-oriented approach. The position is based remotely, allowing flexibility for the right candidate.

About Company

TalentPop App specializes in enhancing customer experiences through innovative support solutions, focusing on sales and customer interactions.

Core Requirements

Strong communication skills
Customer service experience
Sales techniques knowledge
Problem-solving abilities
Education in relevant field

Responsibilities

Manage customer inquiries and issues
Assist in the sales process
Enhance customer satisfaction
Provide product information
Follow up with clients post-sale
Collaborate with the sales team
Gather customer feedback

Must Have skills

CommunicationSalesProblem-solvingCustomer serviceNegotiation

Nice To Have Skills

CRM softwareTime managementCoachingTeam collaborationAnalytical skills

Tools Knowledge Requried

CRM software

Job Keywords

Customer ExperienceSalesSupportCommunicationRemote

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