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Semesteria

Customer Experience Partner

Semesteria

Posted

2 days ago

Metro Manila

Remote

PHP 30K

Junior Level

Full Time

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Sema

Sema Summary

The Customer Experience Partner role focuses on enhancing customer satisfaction through effective communication and support. Candidates should have strong interpersonal skills and the ability to solve problems effectively. This is a full-time position based in Metro Manila, with opportunities for remote work. The role requires a junior-level experience with a suggested salary of PHP30,000 per month. Ideal candidates will contribute to a positive customer experience while working in a hybrid environment.

About Company

Semesteria aims to provide exceptional educational experiences by connecting students with innovative learning solutions and support.

Core Requirements

  • Bachelor's degree in a relevant field
  • Strong communication skills
  • Customer service experience
  • Problem-solving ability
  • Team collaboration

Responsibilities

  • Resolve customer inquiries promptly
  • Provide product information
  • Support customer feedback initiatives
  • Document customer interactions
  • Collaborate with team members
  • Assist in training new staff
  • Identify and escalate issues

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkTime management

Nice To Have Skills

Data analysisSales skillsTechnical proficiencyAdaptabilityConflict resolution

Job Keywords

customer servicecommunication skillsproblem solvingcustomer supportteamwork

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