Customer Experience Partner
Semesteria
Posted
2 days ago
Metro Manila
Remote
PHP 30K
Junior Level
Full Time
Sema Summary
The Customer Experience Partner role focuses on enhancing customer satisfaction through effective communication and support. Candidates should have strong interpersonal skills and the ability to solve problems effectively. This is a full-time position based in Metro Manila, with opportunities for remote work. The role requires a junior-level experience with a suggested salary of PHP30,000 per month. Ideal candidates will contribute to a positive customer experience while working in a hybrid environment.
About Company
Semesteria aims to provide exceptional educational experiences by connecting students with innovative learning solutions and support.
Core Requirements
- Bachelor's degree in a relevant field
- Strong communication skills
- Customer service experience
- Problem-solving ability
- Team collaboration
Responsibilities
- Resolve customer inquiries promptly
- Provide product information
- Support customer feedback initiatives
- Document customer interactions
- Collaborate with team members
- Assist in training new staff
- Identify and escalate issues
Must Have skills
Nice To Have Skills
Job Keywords
Similar Jobs
Customer Experience Specialist
Guesty
Metro Cebu
Customer Excellence Specialist
Henkel
Makati
Customer Service Planner
Unilever
Taguig, Philippines
Adobe Experience Platform Agent
Accenture
Manila
Customer Support
Outsourced
National Capital Region, Philippines
Guest Experience Specialist
Kasa
Metro Manila
Customer Support Executive
GoodSpace AI
Remote
Guest Experience Associate
Thrivemodal
Philippines
Customer Service Officer
RCBC
Makati, National Capital Region, Philippines
Customer Service Support
enablesGROUP
Pasig
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.