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Great Playbook Asia

Customer Experience Assistant

Great Playbook Asia

Posted

2 weeks ago

Jakarta, Indonesia

Remote

IDR 3M

Junior Level

Part Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Customer Experience Assistant at Great Playbook Asia, you will be responsible for providing excellent support to customers. The role requires strong communication skills and a proactive attitude. Ideal candidates are expected to work part-time in a hybrid environment, assisting with various customer inquiries and administrative tasks. A background in customer support or administration is beneficial, making this an ideal position for those starting their careers.

About Company

Great Playbook Asia is a customer-focused organization dedicated to delivering high-quality services and solutions. The company values teamwork and innovation, striving to enhance customer experiences across various platforms.

Core Requirements

  • Minimum high school diploma
  • Strong communication skills
  • Basic understanding of customer service
  • Ability to work in a hybrid environment
  • Team player attitude

Responsibilities

  • Assist customers with inquiries
  • Provide information on products and services
  • Handle administrative tasks
  • Maintain customer records
  • Collaborate with team members
  • Resolve customer complaints
  • Support marketing initiatives

Must Have skills

CommunicationProblem-solvingTeamworkTime managementCustomer service

Nice To Have Skills

Technical skillsBilingual capabilitiesSocial media experienceSales techniquesConflict resolution

Job Keywords

customer supportadministrativepart-timecommunicationproblem-solving

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