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Globe Telecom

Customer Experience Ambassador

Globe Telecom

Posted

3 weeks ago

Taguig, National Capital Region

Onsite

PHP 30K

Full Time

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Sema Summary

As a Customer Experience Ambassador at Globe Telecom, you will be responsible for enhancing customer satisfaction and ensuring a positive experience. The role involves interacting with customers directly, addressing their concerns, and providing support through various channels. Strong communication and interpersonal skills are essential to succeed in this position. The job is based on-site in Taguig, Philippines, and offers full-time employment.

About Company

Globe Telecom is a leading telecommunications company in the Philippines, providing a wide range of digital solutions and services.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience
  • Ability to work in a team
  • Problem-solving skills

Responsibilities

  • Assist customers with inquiries.
  • Provide product information.
  • Resolve customer complaints.
  • Offer technical support.
  • Document customer interactions.
  • Promote company services.
  • Collaborate with team members to improve service.

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkTime Management

Nice To Have Skills

Sales SkillsTechnical SupportBilingual AbilityConflict ResolutionAdaptability

Job Keywords

Customer ExperienceCustomer ServiceSupportAmbassadorTeamwork

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