Customer Experience Advocate
RealPage, Inc.
Posted
last month
Pasig, National Capital Region, Philippines
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Customer Experience Advocate I role focuses on providing exceptional service to clients and resolving their inquiries. This position requires effective communication and a strong understanding of RealPage products.
About Company
RealPage, Inc. is a leading global provider of AI-enabled software platforms for the real estate industry, enhancing operational excellence and customer experiences.
Core Requirements
- High School Graduate or Bachelor's degree preferred
- 2+ years of customer service experience
- Excellent verbal and written communication skills
- Technologically proficient with Microsoft Office
- Ability to work flexible hours including weekends
Responsibilities
- Advocate for exceptional customer experience.
- Provide knowledgeable responses to inquiries.
- Respond to voice and non-voice transactions.
- Maintain ownership of customer issues until resolution.
- Utilize reference materials for accurate information.
- Document customer interactions as required.
- Follow up with customers to ensure satisfaction.
Must Have skills
Job Keywords
Similar Jobs
Customer Experience Executive
Semesteria
Quezon City, National Capital Region, Philippines
Customer Experience Executive
Probe CX
Makati, National Capital Region
Customer Experience Ambassador
Globe Telecom
Cagayan Valley, Philippines
Customer Experience Ambassador
Globe Telecom
Angeles, Central Luzon, Philippines
Customer Service Advocate
KMC Solutions
Makati, National Capital Region
Customer Experience Representative
FedEx
Angeles, Central Luzon, Philippines
CX Advocate
RealPage, Inc.
Pasig, National Capital Region, Philippines
Customer Service Associate
Sutherland
Mandaluyong, National Capital Region, Philippines
Customer Service Associate
Bank of China
Taguig, National Capital Region, Philippines
Customer Service Associate
Foundever
Cebu, Central Visayas, Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.