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Customer Engineer
PT. Intikom Berlian Mustika
Posted
2 days ago

Jakarta Metropolitan Area

Onsite

IDR 6M

Mid Level

Contract

Job Categories

Engineering Support Customer Service Contract

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Sema Summary

The Customer Engineer role at PT. Intikom Berlian Mustika involves providing on-site support and ensuring customer satisfaction in the Jakarta Metropolitan Area. Candidates should possess a mid-level experience in engineering with a focus on customer service. This is a contract position, providing a solid opportunity for professionals looking to enhance their career in technical support. The estimated salary for this position is approximately IDR6,000,000 per month.

About Company

PT. Intikom Berlian Mustika is a prominent company specializing in customer service and technical support solutions in Indonesia.

Core Requirements

Bachelor's degree in Engineering or related field
Experience in customer support roles
Technical troubleshooting skills
Strong communication abilities
Ability to work on-site

Responsibilities

Provide on-site customer support
Resolve technical issues for clients
Maintain customer satisfaction
Collaborate with technical teams
Document service requests and solutions
Train customers on product usage
Assist in product installations

Must Have skills

Technical supportProblem-solvingCommunication skillsCustomer serviceEngineering knowledge

Nice To Have Skills

Project managementData analysisTeam collaborationAdaptabilityTime management

Tools Knowledge Requried

Troubleshooting softwareCRM systemsData analysis toolsDocumentation softwareCommunication platforms

Job Keywords

Customer supportEngineeringTechnical skillsOn-site serviceContract position

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