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Maxis

Customer Engagement Specialist

Maxis

Posted

3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 5K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Engagement & Activation Specialist at Maxis will focus on driving customer engagement strategies and activating marketing initiatives. This role requires strong communication skills and a passion for building customer relationships. Ideal candidates should have experience in sales or customer engagement, and be able to collaborate effectively with marketing teams. The position is based in Kuala Lumpur, Malaysia, offering a full-time employment opportunity.

About Company

Maxis is a leading telecommunications provider in Malaysia, dedicated to delivering innovative solutions and exceptional customer service.

Core Requirements

  • Bachelor's degree in related field
  • Experience in customer engagement
  • Strong communication skills
  • Ability to work in a team
  • Knowledge of marketing strategies

Responsibilities

  • Develop customer engagement strategies
  • Collaborate with marketing teams
  • Monitor customer feedback
  • Activate marketing campaigns
  • Analyze customer engagement metrics
  • Provide support to sales teams
  • Enhance customer relationship management

Must Have skills

CommunicationTeamworkCustomer engagementSales skillsMarketing knowledge

Nice To Have Skills

Analytical skillsProblem-solvingProject managementPresentation skillsCreative thinking

Job Keywords

Customer EngagementMarketingSalesCommunicationStrategy

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