Customer Engagement Manager
Caliber8 Recruitment
Posted
3 weeks ago
Singapore
Onsite
SGD 6K
Full Time
Sema Summary
Caliber8 Recruitment is seeking a Customer Engagement Manager for a shipping line based in Singapore. The role focuses on managing customer relations and engagement strategies to enhance satisfaction and retention. Ideal candidates will have experience in customer service management and a strong background in shipping logistics. This is a full-time on-site position with competitive salary and benefits. Applicants should be ready to contribute to a dynamic and fast-paced industry.
About Company
Caliber8 Recruitment specializes in connecting top talent with leading employers in various sectors, prioritizing agility and effectiveness in customer engagement.
Core Requirements
- Bachelor's degree preferred
- Experience in customer engagement
- Knowledge of shipping industry
- Strong communication skills
- Ability to manage client relationships
Responsibilities
- Develop customer engagement strategies
- Monitor customer satisfaction levels
- Lead customer service team
- Analyze engagement data
- Interact with clients regularly
- Collaborate with sales and marketing
- Resolve client issues effectively
Must Have skills
Nice To Have Skills
Job Keywords
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