Customer Complaint Officer
Net2Source (N2S)
Posted
last month
Johore, Malaysia
Onsite
MYR 4K
Junior Level
Full Time
Sema Summary
The Customer Complaint Officer is responsible for managing customer complaints and ensuring product quality. This role requires excellent communication skills and a background in production management.
About Company
Net2Source (N2S) is a global workforce solutions company focused on providing custom talent solutions across various sectors. They have a strong presence in 34 countries and specialize in staffing, recruitment, and global payroll solutions.
Core Requirements
- College degree or above, major in accounting or related
- Skilled in Microsoft Office
- Strong communication skills
- Knowledge in production management
- Ability to handle work pressure
Responsibilities
- Support product quality in production lines
- Prepare reports on defective products
- Maintain good customer relationships
- Confirm monthly delivery quality performance
- Coordinate on-site rework with customers
- Track improvements on defective products
- Feed back customer needs to the company
Must Have skills
Job Keywords
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