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WisdomAI

Customer Community Manager

WisdomAI

Posted

2 weeks ago

Bengaluru, Karnataka, India

Onsite

INR 50K

Full Time

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Sema Summary

WisdomAI is seeking a Customer Community Manager based in Bengaluru to enhance customer engagement and manage community interactions. This full-time role involves building relationships, responding to customer inquiries, and developing community-focused strategies. Candidates should have strong communication and management skills. The estimated salary is INR50000 monthly, reflecting the local market for such roles.

About Company

WisdomAI is a forward-thinking company focused on leveraging technology to improve customer engagement and support. The company aims to foster strong community ties and enhance user experiences through innovative strategies.

Core Requirements

  • Bachelor’s degree
  • Strong communication skills
  • Experience in community management
  • Ability to analyze community metrics
  • Customer support experience

Responsibilities

  • Manage customer inquiries and feedback
  • Develop community engagement strategies
  • Analyze community interaction data
  • Foster relationships with community members
  • Organize community events or discussions
  • Collaborate with marketing teams
  • Support customer service initiatives

Must Have skills

CommunicationCustomer ServiceCommunity ManagementData AnalysisRelationship Building

Nice To Have Skills

Marketing KnowledgeEvent PlanningTechnical SupportPublic SpeakingSocial Media Management

Job Keywords

Community ManagerCustomer EngagementRelationship ManagementData AnalysisSupport

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