Customer Care Staff
Cloudmatika
Posted
last month
Jakarta Metropolitan Area
Onsite
IDR 5M
Junior Level
Contract
Sema Summary
The Customer Care Staff role involves addressing customer inquiries and ensuring satisfaction. This position is temporary and covers maternity leave.
About Company
Cloudmatika is an Indonesian-owned company providing advanced cloud computing services while ensuring data protection and regulatory compliance.
Core Requirements
- High school diploma or equivalent
- Proven customer support skills
- Strong communication abilities
- Analytical problem-solving skills
- Experience in customer-facing roles
Responsibilities
- Respond to customer inquiries
- Resolve customer issues
- Ensure customer satisfaction
- Maintain high service standards
- Collaborate with team members
- Document customer interactions
- Provide product information
Benifits
- Paid maternity leave
Must Have skills
Job Keywords
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