Customer Care Specialist
Givaudan
Posted
yesterday
Bangkok, Bangkok City
Onsite
THB 30K
Junior Level
Full Time
Sema Summary
The Customer Care Specialist role at Givaudan involves directly assisting customers with their inquiries and ensuring high levels of satisfaction. Responsibilities include managing customer communications, resolving issues, and ensuring smooth service delivery. Candidates should have strong communication skills and a willingness to learn. This position is based in Bangkok, Thailand, and is ideal for individuals starting their career in customer service.
About Company
Givaudan is a global leader in the flavor and fragrance industry, committed to creating innovative products to enhance customer experiences.
Core Requirements
- Bachelor's degree or equivalent experience
- Strong communication skills
- Customer service orientation
- Ability to work under pressure
- Team collaboration skills
Responsibilities
- Assist customers with inquiries
- Resolve customer issues promptly
- Manage customer communications effectively
- Ensure high levels of customer satisfaction
- Collaborate with team members
- Report customer feedback to management
- Maintain accurate customer records
Must Have skills
Nice To Have Skills
Job Keywords
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