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UPS

Customer Care Representative

UPS

Posted

2 weeks ago

Pampanga, Central Luzon

Onsite

PHP 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Customer Care Representative at UPS, you will be responsible for handling customer inquiries, processing orders, and providing excellent support. The role requires effective communication skills and the ability to work in a team-oriented environment. Ideal candidates should have a passion for customer service and be able to work on-site in Pampanga, Central Luzon. Full-time employment offers stability and growth opportunities within a respected logistics company.

About Company

UPS is a global leader in logistics and package delivery services, committed to providing outstanding customer support and innovative solutions.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team
  • Customer service experience
  • Problem-solving skills

Responsibilities

  • Handle customer inquiries promptly
  • Process orders and manage returns
  • Resolve customer issues effectively
  • Maintain accurate customer records
  • Provide support on logistics services
  • Collaborate with team members
  • Ensure customer satisfaction

Must Have skills

CommunicationCustomer ServiceTeamworkProblem-SolvingTime Management

Nice To Have Skills

Technical SupportSales Skills

Tools Knowledge Requried

CRM SoftwareMicrosoft Office

Job Keywords

Customer SupportLogisticsProblem ResolutionTeam Collaboration

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