Customer Care Executive
G2 Travel
Posted
last month
Pasig, National Capital Region
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
G2 Travel is looking for customer care professionals to provide excellent service in the travel industry. The role involves managing customer inquiries and coordinating logistics for travel groups.
About Company
G2 Travel specializes in group travel arrangements and online distribution services, operating globally and focusing on innovation and personalized service.
Core Requirements
- Fluency in English
- Experience in customer service
- Proficiency in travel logistics
- Strong problem-solving skills
- Ability to work flexible hours
Responsibilities
- Provide in-destination service for groups
- Check itinerary details and reconfirm services
- Liaise with tour leaders and suppliers
- Resolve customer inquiries and issues
- Negotiate changes with suppliers
- Maintain communication with clients
- Document actions and follow up on open issues
Benifits
- 15 days annual leave
- Medical cover
- Transportation allowance
- Clothing allowance
- Rice allowance
Must Have skills
Job Keywords
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