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Customer Care Executive
CHARISMA GROUP
Posted
3 weeks ago

Indore, Madhya Pradesh, India

Onsite

INR 30K

Full Time

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Customer Support Service Administration Sales

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Sema Summary

As a Customer Care Executive at CHARISMA GROUP, you will be responsible for assisting customers with their inquiries and issues. The position involves providing excellent customer service and support, acting as a point of contact for customers. This is a full-time, on-site role based in Indore, India. Candidates should possess strong communication skills and a customer-oriented mindset. While specific experience levels are not mentioned, a background in customer service could be beneficial.

About Company

CHARISMA GROUP is a company focused on delivering exceptional customer service across various industries. They aim to enhance customer satisfaction through dedicated care and effective solutions.

Core Requirements

High school diploma or equivalent
Strong verbal and written communication skills
Ability to handle customer complaints effectively
Experience in customer service roles preferred
Proficiency in basic computer applications

Responsibilities

Assist customers with inquiries and issues
Provide information about products and services
Resolve customer complaints in a timely manner
Maintain accurate customer records and interactions
Collaborate with team members to improve service
Follow company policies and guidelines
Achieve customer satisfaction and retention goals

Must Have skills

Communication skillsProblem-solvingCustomer serviceActive listeningTime management

Nice To Have Skills

Career Comfort

Kolkata

CustomerSupport

full-time INR 30K