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Square Yard

Customer Care Executive

Square Yard

Posted

3 weeks ago

Hyderabad, Telangana

Onsite

INR 30K

Full Time

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Sema

Sema Summary

As a Customer Care Executive at Square Yard, you will engage with customers to provide exceptional support and assistance. This role focuses on communication and problem-solving to enhance customer satisfaction. Candidates should be proactive and able to handle inquiries effectively. The position is full-time and located in Hyderabad, India. Ideal candidates will possess strong interpersonal skills and a commitment to customer service excellence.

About Company

Square Yard is a growing company dedicated to providing innovative solutions and excellent customer service in the real estate domain.

Core Requirements

  • Excellent communication skills
  • Strong problem-solving abilities
  • Customer-centric mindset
  • Ability to work in a team
  • Relevant educational background

Responsibilities

  • Assist customers with inquiries
  • Resolve issues in a timely manner
  • Provide product information
  • Document customer interactions
  • Work closely with team members
  • Maintain customer satisfaction
  • Upsell products when appropriate

Must Have skills

CommunicationProblem-solvingCustomer serviceTeam collaborationAttention to detail

Nice To Have Skills

Sales experienceMultilingual skillsTechnical understandingAdaptabilityTime management

Job Keywords

customer servicesupportcommunicationsalesproblem-solving

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