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Customer Care Executive
DamGoodFish
Posted
3 weeks ago

Gurugram, Haryana, India

Onsite

INR 30K

Full Time

Job Categories

Customer Support Service Communication Administration

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Sema Summary

The role of Customer Care Executive at DamGoodFish involves addressing customer inquiries and providing support to enhance satisfaction. Candidates should possess strong communication skills and the ability to manage customer relationships effectively. Prior experience in customer service can be advantageous. This position is based in Gurugram, Haryana, India, and offers a full-time employment opportunity with a competitive salary. There are no specified additional benefits.

About Company

DamGoodFish specializes in providing exceptional customer service and support within the seafood industry, focusing on quality and customer satisfaction.

Core Requirements

Strong communication skills
Customer service experience
Ability to handle customer inquiries
Problem-solving skills
Team collaboration

Responsibilities

Respond to customer inquiries promptly
Maintain a positive relationship with customers
Manage customer feedback effectively
Assist in resolving customer complaints
Document customer interactions
Collaborate with other teams for service improvements
Provide product information to customers

Must Have skills

CommunicationProblem-solvingCustomer serviceOrganizationTeamwork

Nice To Have Skills

Multilingual skillsCRM software proficiencyConflict resolutionTime managementEmpathy

Tools Knowledge Requried

CRM softwareCommunication toolsHelpdesk systems

Job Keywords

Customer serviceSupportCommunicationClient relationsProblem solving

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