Customer Care Agent
UPS
Posted
2 weeks ago
Pampanga
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
As a Customer Care Agent at UPS, you will be responsible for providing exceptional customer service and support. The role requires strong communication skills to handle customer inquiries and resolve issues effectively. Ideal candidates should have a friendly demeanor and the ability to work in a fast-paced environment. This position is based in Pampanga, Philippines, and offers a full-time schedule.
About Company
UPS is a global logistics and package delivery company, known for its reliable service and extensive network. They emphasize customer satisfaction and continuous improvement in their operations.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Ability to work in a team
Responsibilities
- Respond to customer inquiries
- Resolve customer issues
- Provide information about services
- Communicate effectively with team members
- Maintain accurate records of customer interactions
- Coordinate with other departments as needed
- Meet performance targets and deadlines
Must Have skills
Nice To Have Skills
Job Keywords
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