Customer Care Agent
Diag Medical
Posted
2 days ago
Ho Chi Minh City, Vietnam
Onsite
VND 5M
Junior Level
Full Time
Sema Summary
Diag Medical is seeking a Customer Care Agent based in Ho Chi Minh City, Vietnam. The role involves providing support and assistance to customers, handling inquiries, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and prior experience in customer service. This full-time position does not allow for remote work and is suitable for junior candidates. Expect a monthly salary in the range of VND5000000.
About Company
Diag Medical focuses on providing quality healthcare solutions and customer support. They prioritize client satisfaction and operational excellence.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Experience in customer service
- Problem-solving skills
- Ability to work in a team
Responsibilities
- Assist customers with inquiries
- Provide information on services
- Handle customer complaints
- Support sales initiatives
- Document customer interactions
- Follow up with clients
- Ensure customer satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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