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Nokia

Customer Architect

Nokia

Posted

2 days ago

Kuala Lumpur

Remote

MYR 10K

Mid Level

Full Time

Match

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Sema

Sema Summary

As a Customer Architect with Nokia, you will be responsible for analyzing customer requirements and designing tailored solutions to fit their needs. The role involves collaborating closely with teams to ensure successful implementation and providing ongoing technical support to clients. A strong background in engineering and architectural practices is essential. This is a hybrid, full-time position located in Kuala Lumpur, Malaysia.

About Company

Nokia is a global leader in telecommunications and technology, offering innovative solutions and services to a wide range of clients.

Core Requirements

  • Bachelor's degree in Engineering or related field
  • Experience with customer relationship management
  • Strong analytical skills
  • Knowledge of telecommunications systems
  • Proven teamwork and collaboration abilities

Responsibilities

  • Analyze customer requirements for telecommunications solutions.
  • Design and present tailored solutions to meet client needs.
  • Collaborate with technical teams for implementation.
  • Provide post-sales support and troubleshoot issues.
  • Develop relationships with key stakeholders.
  • Document project details and client interactions.
  • Lead workshops and training sessions for clients.

Must Have skills

Analytical skillsTelecommunications knowledgeSolution designCustomer relationship managementTeam collaboration

Nice To Have Skills

Project managementPresentation skillsTechnical writingProblem-solvingNegotiation

Tools Knowledge Requried

CRM toolsMicrosoft OfficeNetworking softwareDesign toolsPresentation software

Job Keywords

Customer ArchitectTelecommunicationsSolution DesignClient SupportHybrid Work

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