CRM Manager
Tiffany & Co.
Posted
last month
Singapore
Onsite
SGD 10K
Mid Level
Full Time
Sema Summary
The CRM & Client Insights Manager will enhance client loyalty and recruitment through data-driven strategies. This role involves collaboration with various teams to optimize CRM tools and client engagement tactics.
About Company
Founded in 1837, Tiffany & Co. is a prestigious luxury jewelry brand known for its exceptional gemstones and elegant designs. The company is part of LVMH and operates over 300 stores globally, emphasizing quality and craftsmanship.
Core Requirements
- 5-7 years of CRM experience.
- Strong analytical skills.
- Project management expertise.
- Proficiency in Sales Force and Power BI.
- Understanding of data privacy regulations.
Responsibilities
- Lead client analytics and retention strategies.
- Develop and execute CRM programs.
- Provide client behavior insights.
- Manage CRM business intelligence reporting.
- Coordinate local and global CRM initiatives.
- Train retail teams on CRM systems.
- Conduct regular analysis on campaign performance.
Must Have skills
Job Keywords
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