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Jollibee Group

Crew Leader

Jollibee Group

Posted

3 weeks ago

Naga

Onsite

PHP 20K

Full Time

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Sema Summary

As a Crew Leader at Jollibee Group, you will oversee and coordinate activities of team members in a fast-paced food service environment. Responsibilities include ensuring customer satisfaction, training new staff, and maintaining operational standards. Candidates should possess leadership skills and be prepared to work on-site in Naga, Philippines. The role offers a monthly salary estimated at PHP20,000. Work experience or familiarity with the food industry is an advantage.

About Company

Jollibee Group is a well-known fast-food chain from the Philippines, offering a range of delicious meals and exceptional customer service.

Core Requirements

  • Leadership skills
  • Team coordination
  • Customer service experience
  • Problem-solving skills
  • High school diploma or equivalent

Responsibilities

  • Supervise crew members during shifts
  • Ensure high standards of customer service
  • Train and onboard new team members
  • Manage daily operational tasks
  • Maintain cleanliness and organization
  • Handle customer inquiries and complaints
  • Assist in inventory management

Must Have skills

LeadershipCustomer serviceCommunicationTime managementTeamwork

Nice To Have Skills

Food safety knowledgeConflict resolutionSales skillsMultitaskingCash handling

Tools Knowledge Requried

Point of Sale systemInventory management softwareTraining materialsScheduling software

Job Keywords

ManagementFood serviceCustomer satisfactionTrainingOperational standards

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