Credit Card Specialist
Semesteria
Posted
2 days ago
Mandaluyong
Remote
PHP 30K
Junior Level
Full Time
Sema Summary
The Credit Card Usage Specialist role involves assisting customers with their credit card inquiries and usage, focusing on providing excellent support and guidance. The position is ideal for individuals with a foundational knowledge of finance and customer service, particularly in a hybrid setup. Candidates are expected to possess strong communication skills and a willingness to learn. This is a full-time role based in Mandaluyong with opportunities for personal growth.
About Company
Semesteria is a dynamic company focused on providing accessible financial solutions and advisory services to individuals and businesses. We prioritize customer satisfaction and continually seek to innovate within the financial sector.
Core Requirements
- Bachelor's degree in Finance or related field
- Strong communication skills
- Customer service experience
- Ability to work in a hybrid environment
- Understanding of credit card products
Responsibilities
- Assist customers with credit card inquiries
- Provide guidance on credit card usage
- Resolve customer issues related to billing
- Support customers in managing their accounts
- Communicate effectively with customers
- Identify opportunities for upselling services
- Document interactions and follow up as necessary
Must Have skills
Nice To Have Skills
Job Keywords
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