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TikTok

Conversational AI Researcher

TikTok

Posted

last month

Singapore, Singapore

Onsite

SGD 10K

Mid Level

Full Time

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Skills

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Sema

Sema Summary

The role involves developing an LLM-based customer service chatbot for TikTok and Douyin E-commerce. The position requires strong expertise in machine learning and a background in computer science or related fields.

About Company

TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to users worldwide.

Core Requirements

  • Doctorate degree in relevant fields
  • Strong foundation in machine learning
  • Proficient in PyTorch and TensorFlow
  • Experience with multimodal large models
  • Published papers in top-tier conferences preferred

Responsibilities

  • Develop an LLM-based customer service chatbot
  • Design a multi-agent framework for service processes
  • Ensure compliance with service guidelines
  • Adapt responses based on user feedback
  • Handle complex image processing scenarios
  • Collaborate with cross-functional teams
  • Conduct research on intelligent customer service solutions

Must Have skills

Machine learningDeep learningPython programmingProblem-solvingCommunication skills

Job Keywords

Conversational AILarge Language ModelsCustomer ServiceMachine LearningE-commerce

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