Concierge Supervisor
Hilton
Posted
last month
Pasay, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Concierge Supervisor oversees the concierge staff and operations. This role ensures top-notch service for guests at the Hilton.
About Company
Hilton is a global hospitality company known for its quality services and diverse portfolio of hotels.
Core Requirements
- Bachelor's degree in Hospitality Management or related field.
- Proven experience in a supervisory role.
- Excellent communication skills.
- Ability to manage a team effectively.
- Strong problem-solving skills.
Responsibilities
- Oversee concierge operations and staff.
- Provide exceptional customer service to guests.
- Train and mentor new staff members.
- Handle guest inquiries and complaints.
- Develop concierge service strategies.
- Maintain relationships with local businesses and attractions.
- Ensure compliance with hotel policies and procedures.
Must Have skills
Job Keywords
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