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ISS

Collections Team Lead

ISS

Posted

3 weeks ago

Makati, National Capital Region

Remote

PHP 50K

Mid Level

Full Time

Match

Skills

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Sema

Sema Summary

As a Collections Team Lead at ISS, you will oversee the collections process while leading a dynamic team. This role requires significant experience in collections management and strong leadership skills. You will be responsible for implementing strategies and managing teams to ensure effective debt recovery. The position is based in Makati but allows for a hybrid work arrangement, making it suitable for candidates looking for flexibility. Ideal candidates will have a mid-level experience and a proven track record in managing collections teams.

About Company

ISS is a leading provider of innovative solutions in the area of institutional shareholder services, focusing on client success and satisfaction through efficient debt recovery practices.

Core Requirements

  • Bachelor's degree
  • Collections process expertise
  • Leadership experience
  • Strategic thinking
  • Strong communication skills

Responsibilities

  • Lead the collections team effectively
  • Develop and implement collection strategies
  • Monitor team performance and metrics
  • Engage with clients to resolve issues
  • Ensure compliance with policies
  • Train and mentor team members
  • Report on collection progress to management

Must Have skills

LeadershipCollections ManagementCommunicationProblem SolvingStrategic Planning

Nice To Have Skills

Team BuildingFinancial AnalysisClient Relationship Management

Job Keywords

CollectionsTeam LeadFinanceDebt RecoveryLeadership

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