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PeopleMatter PH

Collections Specialist

PeopleMatter PH

Posted

2 days ago

Taguig, National Capital Region

Onsite

PHP 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Collections & Disputes Specialist at PeopleMatter PH is responsible for managing collections and resolving disputes effectively. Candidates should have experience in client interactions, financial operations, and problem-solving skills. The role is based in Taguig and requires a mid-level professional with strong communication abilities. Candidates may benefit from additional training opportunities within the company.

About Company

PeopleMatter PH specializes in innovative talent solutions and aims to provide exceptional service in managing client relationships and financial processes.

Core Requirements

  • Bachelor's degree in finance or related field
  • 2+ years of experience in collections
  • Strong problem-solving skills
  • Excellent communication abilities
  • Familiarity with financial software

Responsibilities

  • Manage collections from clients
  • Resolve customer disputes efficiently
  • Communicate with clients regarding payment terms
  • Maintain accurate records of transactions
  • Prepare reports on collections performance
  • Collaborate with team members on improving processes
  • Assist in training new staff on collections practices

Must Have skills

CommunicationNegotiationAnalytical thinkingCustomer serviceFinancial analysis

Nice To Have Skills

Team collaborationTime managementTechnical proficiencyCRM softwareConflict resolution

Tools Knowledge Requried

ExcelCRM softwarePayment processing toolsAccounting softwareReporting tools

Job Keywords

collectionsdispute resolutioncustomer servicefinanceoperations

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