Coaching Support
MicroSourcing
Posted
2 days ago
Quezon City
Onsite
PHP 40K
Junior Level
Full Time
Sema Summary
MicroSourcing is hiring a Coaching Support specialist for a night shift role in Quezon City, Philippines. The position involves assisting clients through coaching methods and addressing customer needs. Ideal candidates should possess strong communication skills and a background in customer service. Attention to detail and adaptability are key as you work in a fast-paced environment. This is a full-time position with no specified benefits.
About Company
MicroSourcing is a leading provider of outsourcing solutions, focusing on delivering excellent customer service and support.
Core Requirements
- High school diploma or equivalent
- Experience in customer support
- Good communication skills
- Ability to work night shifts
- Problem-solving skills
Responsibilities
- Provide coaching support to clients.
- Assist customers with inquiries.
- Develop strategies for effective communication.
- Document client interactions accurately.
- Handle customer issues and escalate when necessary.
- Collaborate with team members to improve service.
- Participate in training sessions as required.
Must Have skills
Nice To Have Skills
Job Keywords
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