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Excis Compliance

Cloud Support Analyst

Excis Compliance

Posted

2 days ago

Metro Manila

Onsite

PHP 30K

Junior Level

Full Time

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Sema

Sema Summary

The Cloud Platform Operations Support Analyst L2 will work on-site in Metro Manila. This position entails providing effective support for cloud operations and requires a good understanding of relevant cloud technologies. The role is ideal for junior candidates looking to develop their skills in IT support. The job offers a competitive salary in PHP, emphasizing professional growth within the company.

About Company

Excis Compliance specializes in providing compliance and support services across various industries, ensuring clients adhere to regulatory requirements and operational efficiency.

Core Requirements

  • Bachelor's degree in IT or related field
  • Basic knowledge of cloud technologies
  • Problem-solving skills
  • Ability to work in a team
  • Customer service orientation

Responsibilities

  • Provide technical support for cloud operations
  • Troubleshoot cloud-related issues
  • Assist clients in resolving service outages
  • Collaborate with engineering teams for upgrades
  • Document incidents and resolutions
  • Maintain knowledge of cloud services
  • Ensure compliance with company policies

Must Have skills

Communication skillsTechnical troubleshootingCloud knowledgeTime managementTeam collaboration

Nice To Have Skills

Project managementCustomer relationship managementData analysisSoftware developmentNetworking knowledge

Tools Knowledge Requried

Cloud platformsTicketing systemsMonitoring toolsCollaboration softwareDatabase management

Job Keywords

Cloud supportOperationsTechnical supportIT analystCompliance

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