Cloud Engineer
SOTATEK., JSC
Posted
last month
Hanoi, Vietnam
Onsite
VND 20M
Mid Level
Full Time
Sema Summary
The Cloud Engineer will design and implement Cloud Contact Center solutions, focusing on Amazon Connect. Candidates should have a background in VoIP and experience with call center systems.
About Company
SotaTek is an AI & Blockchain Innovation Partner based in Vietnam, specializing in software development across various sectors. With over 1,300 skilled professionals, they deliver tailored IT solutions globally.
Core Requirements
- Background in VoIP or Telecom engineering
- Experience with Amazon Connect
- Knowledge of PSTN and SIP
- Hands-on experience with call center systems
- Good English communication skills
Responsibilities
- Design and implement Cloud Contact Center systems
- Integrate PSTN, VoIP, and SIP Trunking
- Configure inbound and outbound calls
- Implement omni-channel services
- Support contact center operations
- Troubleshoot call quality issues
- Collaborate with AWS and vendors
Benifits
- Flexible working regime
- Paid leaves
- Remote work option
- Social insurance
- Training courses
Must Have skills
Job Keywords
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