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Client Support Specialist
Guy Carpenter
Posted
2 days ago

Taguig

Remote

PHP 40K

Mid Level

Full Time

Job Categories

Support Client Technical Services Hybrid

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Skills

Experience

Industry

Sema Summary

Guy Carpenter is seeking a Client Support Specialist to assist in managing facultative technical accounts. The role involves providing high-quality client support, technical assistance, and ensuring proper communication between various stakeholders. Ideal candidates should have relevant experience in support services and possess strong technical skills. The position is hybrid, allowing flexibility in work location while requiring strong collaboration in a team setting.

About Company

Guy Carpenter is a global leader in insurance and reinsurance brokerage, focused on delivering innovative and tailored solutions to clients.

Core Requirements

Bachelor's degree in relevant field
Experience in client support roles
Strong communication skills
Technical proficiency
Problem-solving abilities

Responsibilities

Manage client inquiries effectively
Provide technical assistance to clients
Collaborate with internal teams
Ensure clear communication with stakeholders
Maintain high client satisfaction levels
Assist in account management tasks
Participate in training programs

Must Have skills

CommunicationTechnical SupportClient ManagementProblem SolvingTeam Collaboration

Nice To Have Skills

CRM SoftwareData AnalysisProject ManagementReport WritingAdaptability

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmail CommunicationCollaboration Tools

Job Keywords

Client SupportTechnicalHybridCollaborationProblem Solving

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