Client Support
S&P Global
Posted
2 months ago
Makati, National Capital Region
Onsite
PHP 50K
Intern Level
Full Time
Sema Summary
The Client Support Associate role involves assisting clients with S&P Global's Capital Markets services. The position emphasizes teamwork, client relationship management, and communication skills.
About Company
S&P Global provides essential intelligence and insights, enabling informed decision-making across various markets. They focus on integrity, partnership, and innovation.
Core Requirements
- Bachelor’s degree in finance or related field
- Willingness to learn Corporate Finance
- Strong communication and customer service skills
- 1-2 years of client support experience preferred
- Problem-solving and organizational skills
Responsibilities
- Assist clients over phone, web chats, and emails.
- Provide support on Capital IQ and Capital IQ Pro platforms.
- Complete certification exams and evaluations.
- Collaborate with internal teams including Sales and Technical Support.
- Participate in deep-dive training and group projects.
- Build and maintain relationships with finance professionals.
- Adapt to varying shifts, including US business hours.
Benifits
- Health & Wellness
- Flexible Downtime
- Continuous Learning
- Family Friendly Perks
- Financial Wellness Programs
Must Have skills
Job Keywords
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