Client Support Analyst
StoneX Group Inc.
Posted
last month
Bengaluru, Karnataka, India
Onsite
INR 40K
Junior Level
Full Time
Sema Summary
The Client Support Analyst will connect clients to StoneX Payments, ensuring efficient support delivery. This role involves collaboration with internal teams to enhance client experiences.
About Company
StoneX Group Inc. is a Fortune 50 financial services company providing global market access and advanced digital platforms for clients worldwide.
Core Requirements
- Bachelor's degree in Finance or related field.
- Strong interest in Payments Services.
- Proficient in German (B2 and above).
- Strong communication skills.
- Problem-solving abilities.
Responsibilities
- Develop deep product knowledge for StoneX Payments.
- Ensure timely client support in line with service agreements.
- Manage and triage support queue.
- Provide first-level support for client issues.
- Collaborate with global teams for client support.
- Assist in client setup and integration.
- Support day-to-day deliverables of the team.
Must Have skills
Job Keywords
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