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Worldpay

Client Success Manager

Worldpay

Posted

2 weeks ago

Singapore, Singapore

Remote

SGD 7K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Success Manager position at Worldpay involves ensuring client satisfaction and success in the APAC region. Responsibilities include managing relationships, addressing client needs, and providing support for clients. Ideal candidates should possess mid-level experience in client management and customer success roles. The job is based in Singapore but offers a hybrid work arrangement, allowing for flexible work options.

About Company

Worldpay is a global leader in payment processing technology and solutions, helping businesses of all sizes to manage transactions efficiently.

Core Requirements

  • Bachelor's degree preferred.
  • Proven success in client management.
  • Strong communication skills.
  • Ability to analyze customer data.
  • Experience in APAC markets.

Responsibilities

  • Manage client relationships.
  • Identify and address client needs.
  • Provide solutions to enhance client success.
  • Analyze customer feedback.
  • Collaborate with cross-functional teams.
  • Develop strategies for customer retention.
  • Track and report on client performance metrics.

Must Have skills

CommunicationClient ManagementData AnalysisProblem SolvingTeam Collaboration

Nice To Have Skills

Sales ExperienceProject ManagementNegotiation SkillsCRM SoftwareNetworking

Tools Knowledge Requried

CRMData Analytics SoftwareMicrosoft OfficeCommunication ToolsProject Management Tools

Job Keywords

Client SuccessCustomer ManagementAPACHybrid WorkRelationship Management

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