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Client Success Manager
Evo Tech Software Solutions Inc
Posted
2 weeks ago

Philippines

Remote

PHP 30K

Contract

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Support Management Remote Sales Consulting

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Sema Summary

The Client Success Manager at Evo Tech Software Solutions Inc. is responsible for ensuring customer satisfaction and facilitating smooth communication between clients and the technical team. The role requires strong interpersonal skills and an ability to resolve issues efficiently. As a remote position, it allows for flexibility while managing client relationships. Ideal candidates would have experience in client-facing roles and a background in technology or software solutions.

About Company

Evo Tech Software Solutions Inc specializes in delivering innovative software solutions to enhance client operations and efficiency. Their commitment to customer success drives the need for skilled professionals who can maintain fruitful client relationships.

Core Requirements

Bachelor's degree or equivalent experience
Strong communication skills
Experience in customer service
Problem-solving abilities
Time management skills

Responsibilities

Manage client relationships and expectations.
Ensure customer satisfaction throughout the project lifecycle.
Act as liaison between clients and the technical team.
Identify and resolve client issues promptly.
Conduct regular check-ins with clients.
Provide training and support to clients as needed.
Gather and analyze client feedback for continuous improvement.

Must Have skills

CommunicationProblem-solvingClient managementTime managementInterpersonal skills

Nice To Have Skills

Technical knowledgeProject managementSales skills

Job Keywords

Client SuccessCustomer ServiceCommunicationRemote WorkProblem Solving

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