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Client Services Representative
Paperboat Labs
Posted
4 weeks ago

Bhubaneswar, Odisha, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Customer Support Sales Social Media

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Industry

Sema Summary

As a Client Services Representative at Paperboat Labs in Bhubaneswar, Odisha, you will manage client interactions, ensuring high satisfaction and effective communication. This role requires strong communication and problem-solving skills, as well as the ability to adapt to various client needs. Ideal candidates should have some experience in client services or social media management. Working full-time, you will support the team in executing client strategies and resolving issues promptly.

About Company

Paperboat Labs is a dynamic company specializing in innovative solutions and client servicing in the digital media landscape.

Core Requirements

Bachelor's degree or equivalent
Strong communication skills
Ability to manage client relationships
Familiarity with social media
Problem-solving abilities

Responsibilities

Manage client communications effectively
Ensure client satisfaction and retention
Execute strategies for client success
Resolve client issues promptly
Provide feedback on client needs
Collaborate with team members for solutions
Maintain client records and reports

Must Have skills

CommunicationProblem-solvingClient managementTime managementTeam collaboration

Nice To Have Skills

Social media savvySales experienceTechnical knowledgeCRM softwareAnalytical skills

Tools Knowledge Requried

CRM softwareSocial media platformsEmailMicrosoft Office

Job Keywords

Client ServicesCustomer SupportSocial MediaCommunicationProblem-solving

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