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NatWest Group

Client Services Associate

NatWest Group

Posted

2 days ago

Singapore, Singapore

Onsite

SGD 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Services Associate role at NatWest Group involves providing exceptional service to clients in the FX PB department. You will be responsible for managing client inquiries, coordinating with internal teams, and ensuring a high level of client satisfaction. Ideal candidates should have strong communication skills and a basic understanding of financial services. This is a full-time position based in Singapore, suitable for those at the junior experience level.

About Company

NatWest Group is a leading banking and financial services company offering a range of financial products and services. The company emphasizes client satisfaction and aims to create a supportive work environment.

Core Requirements

  • Bachelor's degree
  • Strong communication skills
  • Customer service experience
  • Detail-oriented
  • Basic financial knowledge

Responsibilities

  • Manage client inquiries and requests.
  • Coordinate with internal teams for client support.
  • Provide clear communication to clients.
  • Ensure high levels of client satisfaction.
  • Assist in troubleshooting client issues.
  • Maintain accurate client records.
  • Stay updated on financial products and services.

Must Have skills

CommunicationProblem-solvingCustomer serviceAttention to detailTeam collaboration

Nice To Have Skills

Financial literacyMultilingual abilitiesTime managementAdaptabilitySales skills

Job Keywords

client servicesfinancecustomer supportbankingoperations

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