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Truxcargo

Client Services Associate

Truxcargo

Posted

yesterday

New Delhi, Delhi, India

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Client Services Associate at Truxcargo, you will serve as the first point of contact for clients, ensuring they receive excellent customer service. You will manage client inquiries and support needs, working closely with the service team to resolve issues efficiently. The role requires strong communication and interpersonal skills, ideally suited for candidates who thrive in a fast-paced environment. This position is based in New Delhi, India, and offers full-time employment with potential growth opportunities in the customer service field.

About Company

Truxcargo specializes in logistical solutions that enhance customer experiences. They focus on delivering efficient, reliable, and innovative services to their clients.

Core Requirements

  • Bachelor's degree preferred.
  • Excellent communication skills.
  • Customer service experience.
  • Problem-solving abilities.
  • Strong organizational skills.

Responsibilities

  • Manage client inquiries and requests.
  • Provide timely support to client issues.
  • Ensure high levels of customer satisfaction.
  • Collaborate with team members to resolve problems.
  • Maintain accurate client records.
  • Assist in service delivery improvements.
  • Communicate effectively with clients.

Must Have skills

CommunicationCustomer ServiceOrganizationTime ManagementProblem Solving

Nice To Have Skills

TeamworkAdaptabilityTechnical ProficiencySales Skills

Job Keywords

Customer ServiceClient SupportCommunication SkillsProblem ResolutionTeam Collaboration

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