Client Services Associate
S&P Global
Posted
2 days ago
Kuala Lumpur, Malaysia
Onsite
MYR 3K
Junior Level
Full Time
Sema Summary
As an Associate in Client Services at S&P Global, you will be responsible for managing client interactions and providing support to ensure customer satisfaction. This role requires fluency in Japanese and involves on-site work in Kuala Lumpur. Candidates should be prepared to handle inquiries, assist with service delivery, and collaborate with team members to improve client experiences. It's an excellent opportunity for those looking to grow in a fast-paced financial environment.
About Company
S&P Global provides essential intelligence that powers the markets of the future. Their aim is to provide data and insights that helps individuals, businesses, and governments make informed decisions.
Core Requirements
- Fluency in Japanese
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Bachelor's degree in a relevant field
Responsibilities
- Assist clients with inquiries and issues.
- Provide timely and professional support.
- Collaborate with internal teams for service delivery.
- Maintain comprehensive knowledge of products.
- Document client interactions and feedback.
- Support training and onboarding of new clients.
- Ensure high levels of customer satisfaction.
Must Have skills
Nice To Have Skills
Job Keywords
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