Client Services Analyst
Maybank Investment Banking Group
Posted
last month
Singapore, Singapore
Onsite
SGD 4K
Junior Level
Full Time
Sema Summary
Join Maybank Securities as a Client Services Analyst, where you'll deliver exceptional customer support. This role requires strong communication skills and a commitment to service excellence in a fast-paced environment.
About Company
Maybank Securities is a leading brokerage and investment bank that serves clients across ASEAN, the UK, and the US, providing a comprehensive suite of financial services.
Core Requirements
- Diploma or Degree in Banking & Finance or related field
- 1–2 years of relevant experience in financial services
- Excellent verbal and written communication skills
- Customer-centric mindset and commitment to service excellence
- Proficiency in Microsoft Office applications
Responsibilities
- Deliver outstanding customer service across non-face-to-face channels
- Guide customers and front-office staff on the online trading platform
- Act as primary contact for operational and technical queries
- Process applications related to the online trading portal
- Ensure compliance with internal policies and procedures
- Conduct User Acceptance Testing (UAT) and provide feedback
- Support administrative tasks and contribute to projects
Must Have skills
Job Keywords
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