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Quantum Leap Career Consultancy

Client Services Advisor

Quantum Leap Career Consultancy

Posted

2 days ago

Singapore, Singapore

Onsite

SGD 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Services Advisor role at Quantum Leap Career Consultancy focuses on enhancing the digital client experience. Candidates should possess strong communication skills and be comfortable in a customer-facing environment. This position is full-time and requires an understanding of client service principles. It's targeted at junior professionals seeking to build their careers in client relations. Opportunities for development within the company may also be available.

About Company

Quantum Leap Career Consultancy specializes in career development and client services, providing tailored solutions to improve client experiences. They focus on innovative approaches to support diverse client needs.

Core Requirements

  • Bachelor's degree preferred
  • Strong communication skills
  • Customer service experience
  • Digital literacy
  • Problem-solving skills

Responsibilities

  • Assist clients with inquiries and issues.
  • Provide support for digital tools and platforms.
  • Enhance client engagement strategies.
  • Ensure client satisfaction through excellent service.
  • Collaborate with team members on client projects.
  • Maintain accurate records of client interactions.
  • Gather client feedback to improve services.

Must Have skills

CommunicationProblem-solvingCustomer serviceDigital toolsTeam collaboration

Nice To Have Skills

Project managementData analysisConflict resolutionSales skillsTime management

Tools Knowledge Requried

CRM softwareDigital platformsMicrosoft OfficeEmail toolsChat support tools

Job Keywords

client servicescustomer supportdigital experiencecommunicationconsulting

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