Client Service Specialist
JPMorgan
Posted
3 weeks ago
Metro Manila
Onsite
PHP 30K
Full Time
Sema Summary
JPMorgan is looking for a Client Service Specialist IV in Metro Manila. This full-time position involves supporting commercial card clients, addressing inquiries, and ensuring customer satisfaction. Ideal candidates should have strong communication skills and experience in client support. Given the on-site requirement, a solid understanding of banking services is preferred. This role may also offer insights into customer service-related benefits.
About Company
JPMorgan is a leading global financial services firm providing various investment banking, financial services, and asset management solutions.
Core Requirements
- Bachelor's degree in any field
- Strong communication skills
- Experience in customer service
- Familiarity with financial services
- Ability to work in a fast-paced environment
Responsibilities
- Assist clients with inquiries regarding commercial cards
- Provide support to ensure customer satisfaction
- Resolve issues related to client accounts
- Collaborate with internal teams to address client concerns
- Maintain accurate records of client interactions
- Identify opportunities to improve service delivery
- Prepare reports on client feedback and service performance
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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