Client Service Manager
UOB
Posted
2 weeks ago
Singapore, Singapore
Remote
SGD 6K
Mid Level
Full Time
Sema Summary
The Client Service Manager position at UOB focuses on providing exceptional client service within the Group Wholesale Banking division. This role is pivotal in managing client relationships and ensuring customer satisfaction. Candidates should possess a mid-level of experience in the banking or finance sector. The job is based in Singapore but offers a hybrid work setup. Strong interpersonal skills and a solid understanding of client service principles are essential for success in this position.
About Company
UOB is a leading bank in Asia, committed to providing quality financial services and solutions to customers. The company emphasizes customer satisfaction and professional growth.
Core Requirements
- Bachelor's degree in finance or business
- 5 years of experience in client service
- Strong communication skills
- Experience in managing relationships
- Ability to work in a team
Responsibilities
- Manage client inquiries and service requests
- Develop and maintain client relationships
- Collaborate with internal teams to enhance service delivery
- Identify opportunities for service improvement
- Ensure compliance with company policies
- Analyze client feedback for service enhancement
- Provide training and support to new team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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