Client Service Manager
Dialectica
Posted
2 days ago
Ho Chi Minh City, Vietnam
Onsite
VND 30M
Mid Level
Full Time
Sema Summary
Dialectica is seeking a Client Service Manager who speaks Japanese and can manage expert calls effectively. The role is full-time and based in Ho Chi Minh City, Vietnam. Key responsibilities include engaging with clients and managing relationships. Candidates should have strong communication skills in both English and Japanese, along with relevant experience in client services. The company values individuals who can work collaboratively and adapt to client needs.
About Company
Dialectica focuses on facilitating expert calls and connecting clients with industry professionals. The company prioritizes effective communication and strives to provide excellent service in various languages, including Japanese.
Core Requirements
- Bachelor's degree
- Fluency in Japanese and English
- Experience in client service management
- Strong communication skills
- Problem-solving abilities
Responsibilities
- Manage client relationships
- Coordinate expert calls
- Ensure client satisfaction
- Provide service recommendations
- Deliver timely updates to clients
- Collaborate with internal teams
- Analyze client feedback
Must Have skills
Nice To Have Skills
Job Keywords
Similar Jobs
Service Sales Manager
Dürr
Ho Chi Minh City, Vietnam
Customer Service Manager
MBBank
Vinh Long, Vietnam
Customer Service Manager
L'Oréal
Củ Chi, Ho Chi Minh City, Vietnam
Customer Service Manager
GAMOTA
Hanoi, Vietnam
Customer Service Manager
CMC Telecom
Hanoi, Hanoi, Vietnam
IT Service Delivery Manager
Eastspring Investments
Ho Chi Minh City, Vietnam
Center Manager
Palfish VietNam
Ho Chi Minh City, Vietnam
Event Manager
Informa Markets
Ho Chi Minh City Metropolitan Area
Senior Manager
Agoda
Ho Chi Minh City, Vietnam
Talent Manager
YETI
Ho Chi Minh City, Ho Chi Minh City
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.