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Viction.id

Client Relations Officer

Viction.id

Posted

2 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

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Sema Summary

The Client Relations Officer at Viction.id is responsible for fostering and managing relationships with clients to ensure their needs are met effectively. This role requires effective communication and organizational skills to handle client inquiries and resolve issues promptly. Candidates should have a background in customer service and possess the ability to work collaboratively. The position is located in Jakarta, Indonesia, and is ideal for junior-level candidates seeking to build their careers in client management.

About Company

Viction.id is a dynamic organization focused on delivering innovative solutions to enhance client experiences and business outcomes in Indonesia.

Core Requirements

  • Bachelor's degree in related field
  • Strong communication skills
  • Customer service experience
  • Organizational skills
  • Ability to work in teams

Responsibilities

  • Engage with clients regularly
  • Address client inquiries
  • Track client satisfaction metrics
  • Assist in problem resolution
  • Develop client relationship strategies
  • Prepare client reports
  • Collaborate with internal teams

Must Have skills

CommunicationProblem-solvingTime managementTeamworkCustomer focus

Nice To Have Skills

Sales skillsNegotiationConflict resolutionAnalytical thinkingMultilingual

Job Keywords

client relationscustomer servicecommunicationproblem-solvingorganizational skills

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