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Go Orbit Training and Consulting

Client Relations Assistant

Go Orbit Training and Consulting

Posted

3 weeks ago

Surabaya, East Java

Onsite

IDR 5M

Full Time

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Sema Summary

Go Orbit Training and Consulting is seeking a full-time Client Relations Assistant to manage relationship with clients. The role requires strong interpersonal skills to support client needs and enhance customer satisfaction. Candidates will interact directly with clients to provide assistance and gather feedback. This position is based in Surabaya, East Java, Indonesia. While specific experience requirements are not stated, candidates are encouraged to bring relevant skills to the table.

About Company

Go Orbit Training and Consulting specializes in delivering training and consulting solutions to enhance organizational performance.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Problem-solving abilities
  • Ability to manage multiple tasks
  • Bachelor's degree preferred

Responsibilities

  • Assist clients with inquiries
  • Manage client relationships
  • Provide ongoing support to enhance satisfaction
  • Gather and analyze client feedback
  • Coordinate with internal teams to resolve issues
  • Create client reports and documentation
  • Maintain records of client interactions

Must Have skills

CommunicationProblem-solvingTime managementCustomer serviceOrganizational skills

Nice To Have Skills

Sales experienceTraining knowledgeData analysisTechnical proficiencyTeam collaboration

Job Keywords

client relationscustomer supportadministrative assistancecommunication skillsproblem solving

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