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Capgemini

Claims Operations Specialist

Capgemini

Posted

3 weeks ago

Pune, Maharashtra, India

Remote

INR 30K

Junior Level

Full Time

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Skills

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Industry

Sema

Sema Summary

The Claims Operations Specialist at Capgemini is responsible for supporting the claims management process, ensuring timely processing and resolution of claims while maintaining high customer service standards. This role requires someone with a keen eye for detail and a proactive approach to problem-solving. The position is hybrid, allowing for flexibility in work environment. Ideal candidates should possess good communication skills and be able to work collaboratively in a team setting.

About Company

Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. They work collaboratively with clients to help them navigate their digital transformation journeys.

Core Requirements

  • Bachelor's degree or equivalent
  • Experience in claims processing
  • Good analytical skills
  • Strong communication skills
  • Ability to work in a team

Responsibilities

  • Process claims accurately and efficiently
  • Respond to customer inquiries about claims
  • Analyze claims data for trends
  • Coordinate with other departments for effective workflow
  • Ensure compliance with internal policies and regulations
  • Assist in the development of claims operations processes
  • Provide excellent customer service in all interactions

Must Have skills

Attention to detailCommunication skillsAnalytical skillsTeam collaborationProblem-solving skills

Nice To Have Skills

Knowledge of claims management softwareCustomer service experienceProject management skillsTime management skillsAdaptability

Tools Knowledge Requried

Claims management softwareMicrosoft ExcelCRM toolsData analysis tools

Job Keywords

Claims SpecialistOperationsCustomer ServiceClaims ProcessingData Analysis

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