Care Line Agent
Hilton
Posted
yesterday
Bangkok Metropolitan Area
Onsite
THB 30K
Junior Level
Full Time
Sema Summary
The Care Line Agent at Hilton is responsible for providing exceptional customer service and support. This full-time position requires effectively assisting guests and resolving inquiries. Ideal candidates will possess strong communication skills and a dedication to service excellence. Experience in the hospitality or customer service industry is beneficial. This role is based in Bangkok, Thailand.
About Company
Hilton is a leading global hospitality company known for providing exceptional service and accommodations to travelers around the world.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Experience in customer service
- Ability to work under pressure
- Team player mindset
Responsibilities
- Assist guests with inquiries and concerns
- Provide information on hotel services
- Handle phone calls efficiently
- Resolve guest complaints in a timely manner
- Collaborate with team members
- Maintain accurate records of interactions
- Ensure guest satisfaction at all times
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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